26 September 2014
We meet with a nice man from the EPO, whose job it is to
listen to the whinges of European patent attorneys across the EPC states and
tell them how much the EPO cares, and then presumably to go home to
the EPO and tell them to get their fingers out.
Mostly we discuss handwritten amendments. These are a tried and tested way of showing
someone how rubbish your original claim drafting was and what you would please
like to get away with instead. The EPO
keep asking us to do this exercise using a Word® file, a USB stick and an EPO
printer.
Excuse me, but have you ever tried to use someone else’s IT
system when you’re stressed?? IT systems
can sense stress a mile off. They
positively flicker with glee at its approach.
They refuse to acknowledge your memory stick, download some corrupting
influences onto it anyway, reconfigure themselves and then print pages 3-6, top
halves only, to someone else’s printer.
Then they ask if you would like them to diagnose their connection
problems, which sounds a little too intimate for me, and which they cannot do
anyway and everybody knows that because the diagnosis procedure involves
nothing more than a suite of dialog boxes with crosses all over them. And not once do they apologise.
I speak as someone who cannot even get a sandwich
through a self-service checkout.
So anyway, the nice man from the EPO says there, there, you
can file amendments by hand anyway and convert them into
computer gobbledygook later. We will
give you two months in which to argue with your own memory sticks and LEAVE OUR
PRINTERS ALONE AND STOP KICKING THEM.
He also tells us there, there, we understand your problems
with deposit accounts. Which is nice. And your problems with the evils of optical
character recognition, which works even less well than the sandwich
recognition systems in the bagging areas of my favourite other pieces of
technology.
As for backlogs and delays, he has some wonderful news for us. The
EPO have introduced a scheme for prioritising their workflow, so that when an
examiner comes in from his third cup of coffee mid-morning and settles down to
a little bit of light examining before lunch, he knows which files to open
first. His tasks are prioritised thus:
Priority
1 = sorry, but you really do have to do this.
Priorities
2, 3 & 4 = have another coffee break.
The genius in this scheme is that every now and then,
everything from categories 2, 3 and 4 gets pushed into category 1 and you have
to do it anyway. It is so brilliantly
simple that I wonder why no-one at the EPO has thought of it
before. But I suspect the examiners are
not going to be pleased when they realise what's happened.
If I had known you were going to do all this professional haranguing of the EPO, I wouldn't have bent the ear of the EPO representative having a permanent coffee break at the AIPPI convention in Toronto the week before on some of the same issues. I don't of course kick the EPO printers as I don't have steel toed boots. On my return to the office, I found that one of my pace requests from August (yes 2014) had been acted on so maybe something has happened in the prioritisation stakes.
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